PRIVACY POLICY
LAST UPDATE : 20 JUNE 2021
At QISELF, we care about you and your privacy as both a customer and a visitor to our website. This privacy policy is intended to inform you about the way we collect information about you, and how we use that information provided by you, in compliance with applicable law. Please read our privacy policy below carefully.
By using www.qiself.com (the “Website” or the “Services”), you accept the practices described in our privacy policy. This privacy policy applies only to information gathered by us through our Services. If you do not agree to the terms of this privacy policy, please do not use the Services.
Moreover, we reserve the right to modify or amend the terms of our privacy policy from time to time. Your continued use of the Services following the posting of the revised policy on our site will mean you accept those changes.
You should also read our Terms of Service which set out the contract between you and us.
INFORMATION WE COLLECT FROM YOU
This privacy policy covers our use of any information that can or could be used to identify you (“Personal Data”).
Depending on which of the Services you use on our site, you may be required to enter Personal Data which may include: your name, email address, IP address, postal address, country, phone number, credit card details, billing address (together “Personal Data”).
We collect this information through various forms on the Website, including at newsletter sign-up, “Contact” form, and account creation, or when you otherwise interact with the Services. We use that information to fulfil those Services to you and to provide related customer support to you.
You can review, correct, update or delete your Personal Data by either logging into your account and making the necessary changes yourself or by contacting us directly at contact@qiself.com.
HOW WE USE YOUR INFORMATION
We collect information from you in order to:
- provide you with our Services
- provide technical and customer support to you
- notify you of updates, offers, and useful content via our newsletter, if you have subscribed
- track your activity on our site in order to improve our Services and to customise your experience with the Services.
All email communications from us (such as our online Newsletter) are only sent to you if you have requested or subscribed to them. All the emails are sent by QISELF and we share your personal information with the service provider Sendinblue for the sole purposes of administering our newsletter. You can opt out of our communications at any time by following the unsubscribe instructions in the footer of an email message or by emailing us at contact@qiself.com.
WHO WE SHARE YOUR INFORMATION WITH
We will not share any Personal Data that we collect from, or regarding you, except as described in this privacy policy.
We engage external service providers to administer and provide the Services. In providing their services, they may access, receive, maintain or otherwise process data on our behalf. The third-party providers used by us will only use your information to the extent necessary to allow them to perform the services they provide to us. This does not permit use of your data for their own marketing and other purposes.
To enable us to deliver our Services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Europe. If your Personal Data is transferred and processed outside of the European Union, it will only be transferred to countries that have adequate privacy protections. By using the Services, you consent therefore, to the collection, storage, processing, and transfer of your information to service providers located in Europe as well as in the United States of America.
Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. We use Paypal and we recommend that you read their privacy policy for more details.
Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Service.
THE USE OF COOKIES
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer, nor do they store any Personal Data.
When you visit our Website for the first time, a pop-up banner will appear to inform you of our use of cookies. By clicking the “Accept” button, you are agreeing to the use of cookies as defined by this privacy policy.
Below, you will find the different types of cookies we use and the purpose they serve:
- Strictly Necessary Cookies – these cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services such as navigating between pages, using a shopping cart or e-billing services cannot be provided.
- Analytics and Performance Cookies – we make use of analytic cookies to analyse how our visitors use and interact with the Website and to monitor the Website’s performance. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. None of this information can be used to identify you. The sole purpose of these cookies is to improve website functions.
- Functionality Cookies – also known as “preferences cookies”, these cookies allow our Services to remember choices you have made in the past (such as your login information, or language preference) and provide you with content and features which are customised to you.
Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, in so doing, you may not be able to access all parts or features of the Services.
HOW LONG WE KEEP YOUR INFORMATION
We retain your personal information for as long as needed to provide the Services to you and fulfil the purposes set out in this Privacy Policy and our Terms of Service.
STORAGE AND SECURITY OF YOUR INFORMATION
We use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorised use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured.
DISCLOSURE OF YOUR INFORMATION
We may need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of QISELF, our customers or third parties.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. When you click on these links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.
YOUR RIGHTS
If you are within the European Union, you have certain rights under the General Data Protection Regulation. Those rights include :
- You have the right to request access to your Personal Data that QISELF stores and the full rights to either update, rectify or erase your Personal Data.
- You have the right to seek restrictions on the processing of your data.
- You have the right to object to the processing of your data and the right to the portability of your data.
- To the extent that you provided consent to QISELF for the processing of your personal data, you have the right to withdraw that consent at any time.
- You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We collect only the information that is reasonably required to enter into a contract with you. We will retain any information you choose to provide to us until such time when you ask us to delete the information, or when QISELF ceases to use its existing providers, or ceases to offer its Services.
If for any reason you are concerned about QISELF’s usage of your Personal Data, please contact us at contact@qiself.com. Please specify the nature of your request and we will address it to the best of our ability.
CHANGES TO THE PRIVACY POLICY
To ensure our privacy policy remains current, we reserve the right to modify or make adjustments to this privacy policy, at any time, and without prior notice. All amendments will be effective immediately upon our posting of the revised privacy policy on this Website. Any Personal Details that we collect is covered by the privacy policy in effect at the time such information is collected. We recommend that you return periodically to review our privacy policy to be sure you are aware of and understand our current policy.
CONTACT US
If you have any questions or concerns about our privacy policy or the use of your Personal Data, please email us at contact@qiself.com.